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Faster speeds than you have now at unbeatable prices!
» No hidden fees, hardware costs, or contracts
» Free installation and custom WiFi configuration
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» No monthly cap on your usage
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Dotto-One is a Toronto Internet Service Provider focused on bringing you the fastest High Speed Internet with no data caps at affordable rates.

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Is Dotto-One in your Building?

Gabor R.
Gabor R.
14:31 01 May 21
The service is 100% reliable and as fast as promised. The very few times I felt I needed to contact them (none of these events were anybody's fault) they were responsive and swift, with excellent communication skills. They quickly adapted to my knowledge level and didn't under or overestimate it so no unnecessary blurb or ununderstandable technical lingo was wever an issue. The time I had to give up their service, they (as opposed to many other companies) were still just as helpful as before.
Lukas F.
Lukas F.
15:53 19 Apr 21
Actually good internet service!
George C.
George C.
21:40 05 Apr 21
I changed to Dotto-One in February 2021 after many years with Bell as my internet server. I even got Bell email service after having so many problems with Incredimail which was available when I bought my laptop.A friend of mine changed over to Dotto-One also at the beginning of 2021 due their fabulous 6 month offer which couldn't be ignored.The installation was quick and the technician was polite, very knowledgeable, wore his mask and gloves, social distanced and answered any questions that I had. I couldn't have been more impressed with such outstanding service, which today is very hard to find. I am so happy and contented that I took my friend's advice to switch to Dotto-One. Their prices are excellent compared to the hefty prices charged by Bell and their prices are always increasing without any notice.Bell also told me that I could still keep my Bell email address. This was untrue, so I changed my email address to gmail which was somewhat of an inconvenience to me but well worth it in the long run !!If you want exceptional internet service with less expense, please switch to Dotto-One. You won't be disappointed !!!George Cornthwaite
Brady E.
Brady E.
12:24 05 Apr 21
I had a great experience with Dotto-One from the beginning to the end. Customer service is great and I never had any trouble with the service.
Lazar M.
Lazar M.
22:22 22 Mar 21
Couldn't have asked for better service, the technician was super nice and very knowledgeable. if you're getting an installation, ask for David.
Catherine R.
Catherine R.
14:49 02 Feb 21
Just completed an install with David and after having Rogers, this experience was a complete 180. David was friendly, prompt, thorough, detail oriented (made sure the router was physically configured based on how my other equipment was organized), checked in to provide an update on when he was arriving, checked not only the hard wired speeds but the wireless as well and reconfigured to minimize interference.... and the list goes on.When I replied to their booking service making an address correction, a HUMAN responded to me 👏🏾.Also- you can actually book an install time vs. a window when ordering the service.I found them by googling RELIABLE and AFFORDABLE internet; add to that actual customer service... WINNER!This is only day 1 of service but I am already VERY happy I made the switch.——————Update to this 2-ish years later, still phenomenally happy with these guys. Service is reliable at the odd chance there’s an outage, there’s an email waiting for you saying what the problem is and the status.Can I give 6 ⭐️‘s?
Jocelyne D.
Jocelyne D.
16:57 28 Dec 20
Dotto-One has the best technicians around.
Majdi E.
Majdi E.
19:15 18 Dec 20
I rarely leave reviews for business online (mostly for products) but I had to take this time and share my experience with internet provided by Dotto-One. having been a former customer with Rogers, Bell and TechSavvy for almost 18 years, I can certainly say Dotto is by far the best value overall. Its internet speed is fast and consistent. Since I moved to Dotto in summer 2016, there have been no service interruption or downtime aside from a handful scheduled maintenance. the one time I needed service, which was related to my own customized wifi setup at home, the tehcnication showed up couple of hours later and gracefully helped answer my questions and give me advice though the issue wasn’t related to their service, neither their equipment. A true a company that care about its customer. I highly recommend to everyone how can get their service in downtown area.
Leahanne S.
Leahanne S.
17:22 12 Nov 20
Great phone service, very. Friendly honest about how much data you need.told me I only need the lowest price.
Selina Y.
Selina Y.
13:25 07 Nov 20
When I was looking for an internet service provider while living in downtown, I researched across multiple companies to see who had the best deal. And that was Dotto One. Their prices are unmatched. Other companies were charging an arm and a leg on top of having to pay for the modem + installation fee. With Dotto, I wasn't charged for the modem or installation fee.With regards to customer service, they are the BEST. They are responsive, friendly, and even during modem installation, they were very professional.Never had any issues with their internet either (although I'm not a heavy user). Unfortunately, I moved out of the downtown area. I ended up transferring my account to my tenant who agreed to continue using Dotto One after getting a chance to try out the internet beforehand.To the staff at Dotto One: I sincerely hope you continue to grow as a company. You truly deserve it! 🙂
Doug C.
Doug C.
18:36 15 Oct 20
I have so much praise for the service and the level of knowledge these guys have shown me. Everything was explained in easy to understand language. Very impressed
Satpal S.
Satpal S.
18:59 13 Oct 20
Dotto One is an amazing ISP that goes above and beyond to serve the customer. I never had a single issue with my connection over the years. On one occasion, Dotto One proactively contacted me to resolve an unnoticed issue with my setup. I am grateful for their service and excellent customer service. Thank you Nam!
S S
S S
17:55 13 Oct 20
Dotto-one has been amazing in terms of internet and service. They are truly a one of a kind company. I wish they were in some of the other building downtown so that I can continue with them. They will help in person immediately and answer phone calls immediately too. Really impressed and grateful for their service. Thank you Nam and David!!! Everyone else should switch to dotto-one immediately!!!!
James C
James C
06:08 13 Oct 20
Best internet service, affordable on top of all, best customer services. Back in May when I saw the ads for fibre broadband in our building, emailed for enquiry, got the answer back the same evening, after signing on, David came in for installation two days later as promised and right on time, followed all covid protocol with PPE, David was very professional and friendly, although we came across few huddles specifically in our unit, he found ways to resolve and done within an hour, David also spent time to answer all my questions with patience above and beyond, in the following two days after installation we came across two more problems subsequently also local to my unit, however David came back again and again with a smile, we were very appreciative of the patience and level of amazing customer service we received. After almost five months of using Dotto One fibre broadband, we are 100% satisfied, very steady and strong signal any time of the day, no more slow down during rush hour in the evening when everyone in the building is using internet. Great job Dotto One Team, especially David!
aparna D.
aparna D.
15:31 05 Oct 20
Most Amazing Service Ever - honestly the best service experience not just for internet providers but any service i have received in downtown. Also best prices.
Nick Y.
Nick Y.
04:07 01 Sep 20
Best ISP I've ever had 😀 Fast Internet, friendly & fast customer service & extremely great rate for the speed they offer! It's been my pleasure been their customer for the past few years.
Anurag A.
Anurag A.
22:19 31 Aug 20
Super awesome provider. I was with Dotto One for almost 4 years and I don't remember ever calling them for any service related issues. And when I did call, I always got through to someone within a few minutes.Unbelievable customer service and a great group of people.I highly recommend anyone to use Dotto One if they serve your neighbourhood.
Vincent De F.
Vincent De F.
22:12 27 Aug 20
Today is a sad day. Im moving from my condo to a neighborhood without Dotto. They had a table the lobby one day a couple years back. Their prices were better than bell and lines were good to go. We had it set up and never had an issue. In fact, I've received proactive emails that they updated my firmware or that they fixed a channel conflict on my router settings to ensure better service.My credit card expired before I could update it and they were gracious and patient, never interrupting service while I got things accurate again.I'm genuinely bummed that they're not moving with me. Emailed in my cancellation request this morning. Nam called in the evening to confirm. Thanks for the service girls and guys.
Vincent C.
Vincent C.
17:23 20 Aug 20
I live in the Polo I condo building in Toronto and have been really pleased and appreciative with the quality service of Dotto One. They're incredibly responsive and the quality / service provided has been top notch. Really fortunate to be living in a Dotto One serviced building.
Andrew G.
Andrew G.
18:30 06 Aug 20
Signed up with Dotto after they became available in my building and I am very happy I did. I signed up for the 500 MBPS service and it was not available yet, so they gave me the 200 MBPS service for free, until the 500 is available. The technician (David) who serviced the install was fantastic and very knowledgeable about the company and product. To top it off, I have had Bell's Gigabit service for 2 years and never reached over 200 MBPS. With Dotto One's 200 MBPS service, I am getting 200 MBPS, IMAGINE THAT? The big telecoms could NEVER! Highly recommend!
Bishal K.
Bishal K.
13:30 06 Aug 20
Very good service. I am enjoying it.
David R.
David R.
13:38 02 May 20
I could not connect to the internet with my laptop. All other devices we own continued to connect to the internet with no problem. I spent 90 minutes on the phone with my laptop's technical support team with no resolution. After spending about 10 minutes on the phone with Ian from Dotto-One, my problem was solved. The solution was not a Dotto-One issue but Ian went out of his way to assist me. It should have been solved by my laptop's technical support team. This is the second or third time I've interacted with Dotto-One tech support in the last 18 months. They always provide extraordinary customer support. Bravo Dotto-One! Thanks again Ian!Cheers,David
Mike T.
Mike T.
22:43 20 Apr 20
Fast reliable service and quick responses/action taken when the rare issue did arise.
Xinnan L.
Xinnan L.
17:33 31 Mar 20
So far so good! I am tired of gettin gripped of by Bell (paid $120 for Gigabyte speed, getting 108 mbps at best). So decided to switch to Dotto One, whole process went super smoothly and now i'm paying $50 for 100mbps but actually getting 100mbps. Bell should be ashamed!
Cristiana C.
Cristiana C.
02:51 12 Feb 20
Where do I even start? I love this internet company and the wonderful and courteous customer service they provide!
I feel like my words fail to explain how satisfied and happy I am. Just sign up with them and you’ll see for yourself. ❤️
je P.
je P.
17:46 29 Jan 20
I highly recommend Dotto One internet service. It’s a company with a first rate ultra high speed internet product and great team of staff who provide excellent service. I have nothing but good things to say about this company. They deliver internet that exceeds the speed, quality and service of the biggest companies (and I have been with both) for less cost. Very happy customer.
Robert
Robert
19:14 21 Jan 20
So glad to read all the amazing comments about Dotto-One. As the founder of Dotto-One, very happy to see everyone enjoying the awesome company which I founded. Thank you.
Dmh 2.
Dmh 2.
02:02 17 Jan 20
I can only say amazing things about Dotto-One Fibre internet. Best customer service , best instalment service above and beyond, best price for Fibre internet. Thank you. !!!!!Never knew this was an option in my building and so glad I do now. 👍😃
Marc W.
Marc W.
22:05 06 Jan 20
Speed is as advertised. Customer service is in cananda and quick to answer the phone and help. The prices are great, and ive never had a real issue with connectivity. Great service.
Tony L.
Tony L.
23:46 29 Dec 19
Excelente service and price. Never had any problems.
David G.
David G.
18:39 27 Dec 19
Called on a Sunday afternoon about a problem and got a callback from a tech in just a few minutes. The tech resolved the problem with me on the phone and adjusted my profile so that future firmware releases wouldn't mess with my personal settings. Just try and get this kind of service from the big guys!
Barry W C.
Barry W C.
13:08 27 Dec 19
Moved from one of the Big Three when I moved into City Park Co-op. Excellent service and competitive pricing.
Mouhanad A.
Mouhanad A.
01:41 27 Dec 19
I have been using Dotto-One for over a year, great company, great service, I highly recommend it.
Mouhanad A.
Mouhanad A.
01:39 27 Dec 19
great company, great service, highly recommended.
J K
J K
00:53 27 Dec 19
Great service, reliable internet. Don't know what more you could ask for. Highly recommended.
Hubba H.
Hubba H.
02:46 27 Nov 19
My god the customer service and technical support was amazing super and professional, knowledgeable, helpful, plus efficient. The gentlemen came over to connect my service called me about an hour before to verify one more time that he was on his way (along with the e-mail confirming my appointment earlier in the day). He was very knowledgeable and explained everything to a tee (the difference between logging into normal wifi and 5G). Plus, he ensured everything was up and running before he left. Thanks Dave, you were awesome (P.S. you left your little flash light behind). Very happy with the internet quality, super impressed with the customer service and home service.I recommend this to everyone that can get Dotto-One service at City Park Co-op or anywhere that has the service. Last, I recommend Dotto-One toget a training team together to teacher other companies about GOOD CUSTOMER SERVICE.GOOD JOB and very satisfied
Haas H.
Haas H.
01:20 27 Nov 19
Not rogers bell or Telus, best costumer dmservice I’ve ever received from an ISP HANDS DOWN. Better speeds and prices than any competitors, would love to see them able to get into residential because they crush the competition in every way
Charles F.
Charles F.
21:55 22 Nov 19
DOTTO-ONE is an awesome internet provider (ISP). I got a "free installation" appointment the next day. David the technician quickly prepared wiring and installed the "free" modem. He even set up my TV and phone and explained things —just out of kindness. They have 24/7 tech support !! I do Internet SpeedTests at various times of the day and they are always 50MBPX as promised —never any fading service. I am very satisfied.
Ujjawal M.
Ujjawal M.
22:13 12 Nov 19
Been with them for almost two years now. Just had some internet connectivity issues. Called them up and they immediately picked up. Spoke with David who is a super nice guy, although the others are nice too when I called before, and it turned out it was a modem issue which wasn't even their fault. Super easy, super awesome, very reliable. Good service like this is hard to come by. And I give a lot of negative reviews on GMaps haha. Thank you David and Dotto One Team!!
Alistair M.
Alistair M.
04:33 07 Nov 19
This is by far the best internet I've ever had while living in downtown Toronto. If you've never heard of this company you should definitely check out to see if you can get service from them. I know that they only serve as some of the buildings in that area but everybody that gets them will be extremely happy! Definitely the fastest upload and download speed I've ever had with any provider anywhere I have ever lived. Also the one time my building had a power failure and there was an interruption they phone me almost immediately. I was flabbergasted! You'll never get service this good from any other internet provider oh, that's just a fact!
Glyn W.
Glyn W.
16:40 08 Sep 19
Dotto-One customer since 2016.From my initial enquiry through the whole installation process and the continued support and providing a superb service.I give Dotto-One a 10 ++++++ rating.David and Ian have always provided a superb service where nothing is too much trouble and always take the time to make sure that the customer fully understands.It is a genuine pleasure to deal with a company that cares about their customers and values their customers.It is a true rarity in todays day and age and greatly appreciated.I would highly recommend Dotto-One to anyone.Keep up the fantastic work guys.Glyn Waterfall
Stephanie H.
Stephanie H.
23:51 28 Aug 19
Dotto's internet has been flawless!! When I had to move and discontinue my service they even pro-rated my service and gave me credit back.
Mark H.
Mark H.
20:32 31 Jul 19
Fast Friendly Knowledgeable Service every time!!!!
Aaron C.
Aaron C.
10:36 25 Jul 19
great company, great service,can't ask for anything more
Rick W.
Rick W.
16:51 19 Jul 19
Great customer services with good options for high speed internet.
Merle M.
Merle M.
19:09 06 Jun 19
The guys Ian and David are great. Personable, so friendly, very patient when they talk me through things over the phone, always able to come to me to fix what I find out to be a silly thing, no complaints. Everyone I've talked to on staff are wonderful, and the price is right!
Irene S.
Irene S.
14:11 05 Jun 19
Rarely do you see a team as professional and dedicated as the guys at Dotto-One.
I met Ian and David separately - they came to my home for installation and
follow-up support, they do try their best not only to make sure your Internet working but
also set up all your devices to your satisfaction, great guys! Their promo price is also
extremely competitive, I am so glad I switched to Dotto-One!
Sharon T.
Sharon T.
16:04 29 May 19
Dotto-One customer for over two years. Moving away from Rogers was the best thing I did. To everyone at Dotto, thank you. Gone are the days where I dread calling tech support and the minutes wasted in automated menus, etc. just hear "try unplugging your modem". Three rings is all it takes to reach customer service and it's the best service I have ever received from a company. Make the switch now.
Eleonora G.
Eleonora G.
16:23 26 Apr 19
We switched from the big internet/ phone provider to Dotto One.Small company, great service! Competitive rates. Dotto One is very flexible and accommodating with the installation schedule. Even with our complex setup, the customer service and technical support went above and beyond: super professional, knowledgeable, helpful, and efficient. Very happy with the internet quality; looking forward to starting our experience with the home phone .
thatguy T.
thatguy T.
00:52 09 Apr 19
I can't say enough good things about how great my experience with Dotto-One has been. Even before I get to the quality of their product, let me say just what a joy it is to interact with their staff at every level.These days it seems that at every step, whether it be a grocery store, insurance provider, renovation contractor, or what have you, I see nothing but incompetence, or non existent communication skills and no pride of workmanship. Often those in customer service don't even understand the question, let alone provide an adequate response. It can be hugely draining on one's time and nerves.No so with Dotto-One. I can't think of another company where staff have gone "above and beyond" to help a client the way David the technician who came to my location did, and did it with a smile. My chat friend, now retired from an I.T. career, is jealous of my internet speed, too! You cannot go wrong picking Dotto-One for your ISP. I wouldn't dream of looking elsewhere .... and I'm a very fussy guy!
Edward O.
Edward O.
22:25 14 Mar 19
If Dotto-one is offered in your building, switch over.Nam, David, and sales rep on the phone (whom I didn't get the name of. I'm sorry) were very accommodating, courteous, and efficient. Everything was transparent and explained to me upfront. Scheduling the installation was easy. I didn't need to pre-order or purchase a router. David was on time, and it only took him 10 minutes to install. There was no installation fees, hardware costs, or contracts.Most importantly, internet speed is as advertised unlike Teksavvy. I was never able to get advertised speed with Teksavvy even on installation day.
Michelle S
Michelle S
19:25 21 Feb 19
Excellent service. My tech David was super nice and highly professional. Quick install. They run their own fibre. Fast connection. He even connected all my devices for me. Great rates no additional fees, just the first month's payment. Very impressed. Highly recommend them!
Max M.
Max M.
20:08 15 Feb 19
Super friendly customer service, extremely fast installation and its AFFORDABLE. Cancelled my Bell services last week.
Barbara F.
Barbara F.
22:19 28 Jan 19
Dotto-One is very efficient, quick and go above and have great customer service. Thank you so much, Ian!!
Leo L
Leo L
20:06 27 Jan 19
Had an issue with my router on Saturday afternoon. Tech support team from Dotto-one went beyond their call of duties on Saturday and Sunday and resolved the issue for me.I would never imagine this level of customer services from any major ISP such as Rogers, Bell, Telus etc. in Toronto. By far the best customer/tech service experience I have ever had.Why pay so much for ok speed internet and mediocre customer services? I would definitely pick Dotto-One if their service is available in your area for extremely fast internet connection, amazing price and the best customer services in Toronto!
Abdullah F.
Abdullah F.
16:11 24 Jan 19
Amazing customer service! I had a very niche connectivity problem which Dotto one fixed over night. Super friendly people with extremely quick service!
Joseph
Joseph
03:45 23 Jan 19
Very fast and reliable internet service! Staff are friendly too...
Ted A.
Ted A.
13:46 13 Jan 19
From initial inquiry through the installation process and ongoing support and provision of service, Dotto-One gets a 10 out of 10! These folks get customer service. What a pleasure to deal with a company that truly cares about and values their customers! Love the service. Reliable and consistent. Thanks!
Mahyar A.
Mahyar A.
01:55 28 Dec 18
I have used Dotto-One for over a year and can honestly say their service is as good as, or better than, the majors providers. And responsiveness to questions or service issues is A1. I highly recommend them based on my experience.
Meera K.
Meera K.
13:41 22 Dec 18
Super fast and reliable internet, great service.
Timothy W.
Timothy W.
05:50 22 Dec 18
I appreciate the cheerful and responsive customer service which "goes above and beyond", as well as the stable and reliable network system.
RMartin L.
RMartin L.
00:38 22 Dec 18
Great customer service and very reliable internet service provider! Definitely a go to service provider you can count on!!!
Renzo P.
Renzo P.
00:10 22 Dec 18
Absolutely great service with Dotto-One, and very affordable. They also provide very personable customer service. Highly recommend over the giants.
Neil G.
Neil G.
23:50 21 Dec 18
Ditto-One has been efficient and professional. They responded to any requests I had swiftly. Very User Friendly company. Thanks.
Paul B.
Paul B.
23:46 21 Dec 18
Overall excellent service which is a rarity in today’s world!
JC T.
JC T.
23:39 21 Dec 18
Awesome company, great service and efficient at solving issues quickly! Highly recommend!
Archie K.
Archie K.
23:33 21 Dec 18
I have been very impressed with Dotto-One. I switched from Rogers and instated getting slightly better speeds for less price. But the biggest win is the service. When something goes wrong, the Dotto-One team agent catches it before I do. I once had an issue with the connection. I called and got through to a live person right away. Then a service tech came within an hour. These are things you can't dream of with Bell or Rogers.
Nara M.
Nara M.
00:21 25 Oct 18
Great service, highly recommend if its available in your building.
Slecky L.
Slecky L.
15:33 03 Oct 18
Dotto-One beats out the bigger companies with customer service. They are trustworthy and do not make the mistakes bigger companies do with bills. They remain competitive and are really worth looking into if available in your area.
isha
isha
03:48 10 Sep 18
Suzanne M.
Suzanne M.
17:37 06 Sep 18
I called Dotto One wondering about slow performance and they determined my speed was great and then helped me look at other possible causes; after talking on the phone, a technician came by 15 minutes later and fixed my computer's performance.
Iris H de M
Iris H de M
21:32 27 Jul 18
I have been Dotto-One customer for more than 2 years and they have not given me any reason for me to complain about. Excellent tecnical support and excellent customer service.
John M.
John M.
17:26 21 Jul 18
Dotto-One is great! I have been a customer for 2 years now. Tonight (Friday) I got a new laptop and was able to connect fine, but a few minutes later all attempts to engage the Wi-Fi failed. I called the laptop provider and they wouldn’t be able to do anything for “2-3 business days” (heading into the weekend that meant 4-5 days). I was pretty sure it was a problem with the machine, not Dotto-One, but I called their customer support nonetheless. Ian was fantastic, talking me through a number of steps until we located a fix on the laptop and restored full internet access. Fantastic service on something that wasn’t even their responsibility!I'd give more than 5 stars if that was possible.
lee S.
lee S.
10:49 15 Jun 18
Fast, efficient, very friendly service. Solved my questions quickly. Very pleased.
Sy Z.
Sy Z.
21:50 02 May 18
Prompt, competent, helpful technical services provided by David were outstanding and much appreciated. Way to go, Dotto-One!
Kacy L.
Kacy L.
03:23 15 Mar 18
Really impressed with this company:
1) Customer service is A+
2) Internet is fast & price is competitive
3) No hassle installation

David came to my unit for installation, and he was friendly, fast, and knowledgeable.

Definitely recommend.
JC T.
JC T.
16:29 01 Mar 18
Awesome company and best customer service out there! 🙂
Hui C.
Hui C.
03:28 26 Jan 18
One of the best service in town I believe. Let Rogers slowly kill themselves and let small firm like Dotto-One grow
David E G.
David E G.
22:48 01 Jan 18
Excellent value for the money. Prompt, courteous and technically competent service that is easy to reach by telephone. They own their own fiber and are not just a reseller.
Majdi E.
Majdi E.
08:54 28 Dec 17
Fast speeds, unbeatable prices and extremely friendly staff and customer support. In the couple of times I contacted them for support (regarding custom wireless router setup) they technical staff was extremely helpful, responsive and supportive. Never going back to Bell, Rogers or Teksavvy
Iris H.
Iris H.
12:45 23 Dec 17
Dotto-One internet and its customer service are excellent. I have had their Internet for almost 1 year and I have not had any issue to complain about. Try them and you will forget about complaining
Anatoly T.
Anatoly T.
23:40 22 Dec 17
Vlado S.
Vlado S.
22:45 22 Dec 17
i am glad i switched to dotto. 2 months ago is not a long time but it was a 2 momths of peace
Kasra S.
Kasra S.
17:32 01 Nov 17
Meera K.
Meera K.
13:56 01 Nov 17
We recently switched to Dotto One for our condo from one of the major providers. Initial on-site set up was knowledgeable, friendly and provided extra quickly. We are impressed by the high speed and reliability of the service and continuing reactive support if we need it.
Joe R.
Joe R.
22:23 05 Jul 17
One of the best service provider , we have them for 2 years and never had a problem, great price and the best service
Ehsan F.
Ehsan F.
01:16 16 May 17
Love it! High quality service at a relatively low price. I switched two months ago from Rogers and so far it's been great. I've had no problems whatsoever. Stable connection at promised speed at all times. When I first called, I was on the phone for like 5 minutes. They send a technician the same day and he had it all installed within half an hour.
Ehsan F.
Ehsan F.
01:14 16 May 17
Love it! High quality service at a relatively low price. I switched two months ago from Rogers and so far it's been great. I've had no problems whatsoever. Stable connection at promised speed at all times. When I first called, I was on the phone for like 5 minutes. They send a technician the same day and he had it all installed within half an hour.
W B
W B
11:37 28 Apr 17
I was excited to cancel the slow, expensive internet service with Bell. When Dotto One became available in my building, I was one of the first to sign up. The service is fast and reliable, and much more competitively priced than the big competition. They started off small, so their service has always been friendly and personable. My experience over the years I have been with Dotto One has been 5/5.
Joseph I.
Joseph I.
21:11 25 Apr 17
Dotto-One was, hands down, the best internet service provider I have experienced in Toronto. Dotto-One was professional, reliable, friendly, and always helpful with matters related to support and/or technical questions/issues. Installation and support are followed-up promptly and technicians give you a time when they will visit, unlike other providers who don't even show up at times. A lot of other companies could learn a thing or two from Dotto-One. Best internet in Toronto!!!
Leroy K.
Leroy K.
21:29 23 Feb 17
I've had Dotto One for 8 months. It's fast and reliable.I had Bell Fibe internet for many years. Over the last 2-3 years, service had deteriorated significantly. The speed had dropped, and I had many outages and other problems: Bell disconnected one of my phone jacks (it had a short?) and ran an internet connection to another, making it unusable.I was skeptical of Dotto One at first, but their tech support was very helpful resolving some concerns and issues that I had, even before I signed up.Their technician was professional, and he fixed the problems with the jacks that Bell had created. He also moved the modem from my bedroom where Bell had insisted it had to be, back to my office where it used to be before all of the problems started with Bell.
Ilango K.
Ilango K.
15:17 10 Jan 17
Have been with Dotto-One for the last 4 months (previously with Teksavvy) and couldn't be happier. Their speeds have been consistent and I have not had any outages thus far. Highly recommend them.
Kaven K.
Kaven K.
15:15 04 Jan 17
Dotto-One is an incredible company. Their small group is a powerful one. I have experience with half a dozen different carriers and it wasn't until I signed up with Dotto-One that I have actually been truly satisfied. They add great value.
Sandip D.
Sandip D.
18:35 03 Nov 16
I was really hesitant to make the switch to a relatively unknown ISP. I was very concerned that I wouldn't be getting the support that you get from the 'legacy' providers. I have been using Dotto-One for the last 6 months now. Apart from the download and upload speeds (which are incredible btw), what's impressed me most is the reliability. So far, zero downtime. And it so affordable. I'm extremely satisfied and would recommend it to anyone who has access to their services!
Clay D.
Clay D.
17:51 06 Jul 16
Awesome delivery and service . I'm glad i switched to Dotto-One. It's simply "top-drawer," and i recommend it to my friends and their friends...
zainea J.
zainea J.
20:26 25 Jun 16
Was before with Bell and then looked for a cheaper internet provider. They were advertising in my building so I said why not, their prices were half than the prices from Bell. Never regretted leaving Bell for Dotto One. I was really satisfied with the service.
Sarah D.
Sarah D.
02:52 14 May 16
We just moved into an apartment on St Joseph street and there was an information card in the lobby about dotto one Internet. Everywhere else we looked for Internet was so expensive or not enough data or limited data. So we tried dotto one and just to start off we went with the cheapest. All of them have unlimited data. I signed up and made an appointment for Monday but then they rang this morning and had a free slot today which was great. The man named David who set it all up and installed everything was so nice and so helpful. Really great service and value!